Improve IT communication and collaboration | Softcat
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Best-in-class communication and collaboration

Much of the value your organisation generates results from interactions with your customers and between your employees. We help you source and implement communication and collaboration tools that support these processes.
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Workspace - Next Gen Communications and Collaboration

Provide a superior employee experience

Can prioritising positive communication experiences help your organisation keep its existing customers and attract new ones?

Communicate with customers using modern channels

Whether you’re moving away from legacy technology, or you want help integrating a contact centre system into an existing collaboration tool, we can guide you through this ever-evolving landscape.

Improve communications through peripherals

We can help you source peripherals that are certified and compatible with your communication technologies, for the right price. So your call centre staff can give your customers a top-quality service, and your internal meetings can run smoothly.

Use AI to transform service in your contact centres

Whether you’re just starting out with AI, or you want to integrate it further, we can guide you in finding solutions that improve your customer service and your operations behind the scenes.

Make collaboration smooth and easy

How can your organisation ensure seamless collaboration and trust despite using multiple tools in a hybrid work model?

Give everyone the same meeting experience

We can help by working with you to source supported, high-quality meeting room systems with the functionality you want. We can also offer demonstration units, install your hardware and arrange ongoing remote monitoring support.

Encourage collaboration with a single platform

We can help you integrate your diverse tools into a single platform, rather than paying for several. We can also help you take advantage of its wider collaboration capabilities, like file sharing and task management. 

Build a strong culture through virtual communities

We can help you to build this culture and improve collaboration through a virtual hub, where employees can connect, collaborate and discuss things beyond their day-to-day work.

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Our workspace collaboration partner network

We have strong relationships with industry-leading workspace providers, and we’re trusted partners for some of the biggest names in tech.

Make your hybrid spaces smart and sustainable

We can help you get the most out of yours while reducing your emissions. Our support includes implementing room and desk booking technologies to avoid capacity issues. We can also link your meeting room systems to automated temperature and power controls, so you can save on energy when the room is out of use.

Speak to our Workspace experts


Chat to a Workspace expert

Fill in this form and we’ll be in touch to help you:

  • Achieve your business and workspace goals.
  • Enhance your operations' efficiency and effectiveness.
  • Ensure your employees stay productive, effective and happy with new technology.